About

A Hazle Township-based roadside team built around trust

D.R. Vialet Roadside Assistance is a small, family-run roadside company based in the Hazle Township area, immediately adjacent to the city of Hazleton, Pennsylvania. We started this business because too many local drivers — fleet operators along I-81 and everyday motorists in the Hazleton area alike — were getting stuck waiting hours for help that wasn't equipped to actually solve the problem.

Our base in Hazle Township puts us in the middle of the local cluster we serve every day: Hazleton, West Hazleton, Drums, Sugarloaf, Conyngham, Mountain Top, and White Haven. I-81 runs right through it, with Route 309, Route 93, and Route 924 all feeding traffic in and out. That geography is where we work, and we know its breakdowns.

We service cars, pickups, SUVs, vans, and commercial trucks with the same dispatch line. The Hazleton area has a heavy commercial presence — the Humboldt Industrial Park alone employs thousands of drivers, and the warehouse cluster along Route 924 generates steady tractor-trailer traffic on I-81. We carry the 24-volt jump packs, commercial-rated tire equipment, and wheel chocks needed to safely service Class 7 and Class 8 trucks on a sloped highway shoulder, alongside the gear for everyday passenger calls.

The way we run the business is simple. A real local dispatcher answers your call. You get an honest arrival window based on actual conditions, not a script. Pricing is confirmed before we roll, and the price you're quoted is the price you pay. No memberships, no contracts, no surprise after-hours surcharges inside the local zone. If you want to know what we offer, browse the full services page or read our practical roadside guides.

D.R. Vialet — owner of the Hazleton, PA-based roadside assistance company, in uniform beside a service truck at dusk
Owner & OperatorD.R. VialetOn the road with you — every call, every shift.

Cars and trucks, same line

Passenger jump start in a Hazle Township driveway or Class 8 tire change on I-81 — same dispatch number.

Honest from the first call

Real ETAs based on actual conditions. Transparent pricing confirmed before dispatch. No add-ons on arrival.

Equipped to actually fix it

We carry what's needed to solve common roadside problems on the shoulder, not just to tell you to call a tow.

Local and responsive

Family-run, Hazle Township-based. We treat every driver like they're stuck in our backyard — because they are.

Why customers compare us first

We've earned a reputation for picking up the phone, giving accurate ETAs, and following through. That sounds basic — and it should be — but in roadside, it's rare. When you've been stranded on the shoulder of I-81 for two hours waiting for "somebody," the difference between a vague callback and an actual technician on the way is everything.

What to ask before hiring any roadside service

  • "Are you actually local?" — A dispatch broker two states away can't tell you what traffic on Route 309 looks like right now.
  • "Have you done my vehicle type before?" — Especially important for Class 7 and 8 trucks.
  • "What's a real ETA?" — Not "soon." A specific window based on current conditions.
  • "What will this cost?" — Confirmed before dispatch, not after the work.
  • "Will you call me when you arrive?" — Communication is part of the service.

We answer yes to all of those — and we do it before you've committed to anything. Get in touch or call us anytime. You can also see our full service area or read about our commercial truck capability.

Based in Hazle Township, PA 18201. Core service area: Hazleton, Hazle Township, West Hazleton, Drums, Sugarloaf, Conyngham, Mountain Top, White Haven, and the I-81 corridor. Extended coverage available for Wilkes-Barre, Pottsville, Scranton, Allentown, Bethlehem, and Stroudsburg with longer arrival times.

Stranded? We're already on the way.

24/7 commercial truck & car roadside assistance across Pennsylvania. Call now or request a free quote.

  • ✅ 24/7 emergency response
  • ✅ Commercial truck specialists
  • ✅ Honest, upfront pricing
  • ✅ Local PA team that knows the roads
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