About
Roadside help built around trucks and trust
D.R. Vialet Roadside Assistance is a Pennsylvania-based roadside team that grew out of years working with commercial trucks. We started this company because too many drivers — both fleet operators and everyday motorists — were getting stuck waiting hours for help that wasn't equipped to solve their problem.
Our headquarters in Hazle Township, PA puts us at the intersection of some of the busiest commercial trucking corridors in the Northeast — I-80, I-81, I-476, and I-78 are all within fast reach. That location, combined with technicians who actually know heavy-duty equipment, is what lets us promise something most roadside companies can't: a real fix, the first time, by people who've seen the problem before.
We also serve passenger vehicles every day. Cars get flat tires, lock keys inside, and run out of fuel just like trucks do — and we treat those calls with the same urgency. One call, one team, every kind of vehicle on Pennsylvania roads.
Commercial-first
Built for Class 7 & 8 trucks. Trained on the gear, the airbags, and the tools that matter.
Honest from the first call
Real ETAs, transparent pricing, no surprise add-ons when we arrive.
First-time fixes
We carry what we need to actually solve the problem on the side of the road.
Local & responsive
Family-run, PA-based, and we treat every driver like they're stuck in our backyard.
Why customers compare us first
We've earned a reputation for picking up the phone, giving accurate ETAs, and following through. That sounds basic — and it should be — but in roadside, it's rare. When you've been stranded on a shoulder for two hours waiting for "somebody," the difference between a vague callback and an actual technician on the way is everything.
What to ask before hiring any roadside service
- "Have you done my vehicle type before?" — Especially important for trucks.
- "What's a real ETA?" — Not "soon." A specific window.
- "What will this cost?" — Confirmed before dispatch, not after the work.
- "Are you insured?" — On-hook coverage matters for commercial vehicles.
- "Will you call me when you arrive?" — Communication is part of the service.
We answer yes to all of those — and we do it before you've committed to anything. Get in touch or call us anytime.
Stranded? We're already on the way.
24/7 commercial truck & car roadside assistance across Pennsylvania. Call now or request a free quote.
- ✅ 24/7 emergency response
- ✅ Commercial truck specialists
- ✅ Honest, upfront pricing
- ✅ Local PA team that knows the roads