Contact

Need help right now? Call us.

For active roadside emergencies, calling is fastest. For quotes, fleet setup, or non-urgent questions, the form below works great.

Call (272) 315-7786

D.R. Vialet — owner of the Pennsylvania commercial roadside assistance company, beside a service truck at dusk

A real person — every time

Owner-operated · Avg. answer time under 30 seconds

Phone — 24/7

(272) 315-7786

kellyann.solano@gmail.com

Based in

Hazle Township, PA 18201

Hours

Open 24 hours, 7 days a week

Hazle Township, PA 18201

Dispatch base · 24/7

Open in Maps

Towns we cover

HazletonHazle TownshipWest HazletonDrumsSugarloafConynghamMountain TopWhite Haven

Highway corridors

I-81 · Exits 141–145PA Route 309PA Route 93PA Route 924

Dispatcher onlineTypical ETA 20–40 min · core area

Service-area coverage · dispatch from Hazle Township, PA

Send us a message

We'll reply by phone or email — usually within minutes during the day.

What to have ready when you call

The faster the dispatcher can place you and your vehicle, the faster the closest service unit gets rolling. When you dial (272) 315-7786, try to have these ready: your year, make, and model; whether it's a passenger vehicle or a commercial truck; your exact location — an address, parking lot name, business name, I-81 mile marker, or the last exit you passed; the direction you were traveling; and a quick one-line description of what failed (no-start, flat tire, locked out, out of fuel, stuck off the shoulder).

If you're a fleet driver, mention your company name and whether you need a signed work order emailed to dispatch back home. We do this on every commercial call at no extra charge.

Service area and typical response

Our base is in Hazle Township, immediately adjacent to the city of Hazleton. Calls inside the core service zone — Hazleton, Hazle Township, West Hazleton, Drums, Sugarloaf, Conyngham, Mountain Top, and White Haven — typically see a tech on scene within 20 to 40 minutes. I-81 calls between exits 141, 143, and 145 fall in roughly the same window depending on the direction of travel and current traffic. Extended-coverage cities like Wilkes-Barre, Pottsville, Scranton, Allentown, Bethlehem, and Stroudsburg take longer; the dispatcher will give you a real estimate before any unit is sent.

We are a service-area business, not a storefront. We come to you on the road, in a parking lot, in a driveway, or at a warehouse — 24 hours a day, every day of the year.

Pricing and ETA expectations

Every call is quoted before any truck is dispatched. The price the dispatcher quotes on the phone is the price you pay on arrival — there is no separate trip fee, no after-hours surcharge, no membership requirement, and no surprise mileage charge inside the core service zone. Final pricing depends on the vehicle type, the specific service, your location, weather, and how complex the job actually is once we are on scene. Honest unknowns (a tire that cannot be safely repaired, a battery that will not hold) are explained on the spot before any extra work begins.

ETAs are real estimates from a local dispatcher who knows current conditions on Route 309 and I-81, not a national algorithm.

Call (272) 315-7786